In-Person Event Experience

Problem 

While ALOUD events showcase cultural programming and aim to create an immersive experience, attendees often encounter challenges when it comes to event logistics, engagement during the event, and connecting with the experience afterward. 

Insights 

Having volunteers present to guide and assist at events can positively impact guests' event experiences, turning moments of uncertainty into moments of connection, while also strengthening the connection between the Library Foundation of Los Angeles and its community. 

Solution 

By recruiting passionate volunteers who embody the welcoming spirit of ALOUD—ready to engage, guide, and inspire—our goal was to enhance the attendee experience ultimately creating an event with a lasting impression. We envisioned an experience where volunteers are more than support—they're ambassadors of the event's mission.

‍