Toolshare Mobile App

Project Description

Tasked to create a mobile app where tools can be shared between neighbors in a community. Used various research methods to discover competitors, target audience, pain points and implemented these findings into a mobile app design. Built a prototype, conducted usability testing, and collected feedback to further the insights.

Problem

Tools can be purchased and rented as needed, but there are occasions when an expensive tool is only needed once, or inexpensive tools are not considered necessary to own. And then, there are times a store is an inconvenient drive away, out of stock, or the frustrating experience of tracking down a salesclerk for help.

Insights

Through an in-depth competitive analysis, I discovered that a sense of security was the top concern among users with other apps like Lend Me It. It was identified that the terms and conditions were an extremely important part of the onboarding process of new users. I also uncovered during interviews that the main pain points were inconvenience in time (learning a new tool or commuting to store), limited connection to community, and a lack of resources to finish more projects.

Solutions

The final solution was a mobile app that helps neighbors locate nearby tools with features such as a feed, search, camera for uploading photos, favorites, user account, reviews, scheduling and booking, messaging, specifications, tutorials, and terms & conditions, to help meet the needs of the target audience.