Wonderland

Project Description

A Q&A website to empower first-generation college students, designed on behalf of Ideo and Beyond 12

Problem

We partnered with IDEO to answer this question: How might Beyond 12 use its digital coaching platform to mobilize community college students to redesign their institutions so they are more accessible, affordable, inclusive, and relevant?

Insights

Friends & mentors are key to surviving college. Deciding & changing majors is difficult. First-generation college students feel isolated among college peers due to their different background and higher responsibility for family. Student debt is rampant and financial aid is hard to navigate. Students feel overwhelmed when their classes require more time than they expected up front. When students visit school resources, they’re often given the run-around.

Solutions

A Q&A platform for students and school admin. Through the website interface, students can explore a stylized map of their campus and interact with their school community. The map features 12+ categories, like Financial Aid, Majors, and Books, where students can post and answer specific questions. This website gives students the guidance they need while also strengthening to school community.